New Blog#

It's been a while since I blogged here - in fact almost 18 months! In that time I have left Fronde and joined Mighty River power as Group IS Enterprise Manager, setting up and leading a team of Enterprise Architects. The job has been focused on Enterprise Architecture, IT Portfolio and Governance and has kept me more than busy.

These days I've new finally found some renewed energy for blogging around my professional interests. Find it at http://www.thestrategicarchitect.com/ ("The Strategic Architect"). This blog will be primary focused on Enterprise Architecture, Portfolio and IT Governance topics. Additionally I'll be blogging on strategic technology that is on my radar. Despite some technology aspects on the new blog, my primarily focus will be about helping achieve better business outcomes through information technology.

Feedback and comments appreciated...

 

8/6/2009 2:18:21 PM (New Zealand Standard Time, UTC+12:00) #    Comments [0]  | 

 

Bulldog#

Interesting to see Microsoft planning to introduce a centralised Master Data Management product. (or Enterprise reference data repository if you will). More info can be found at this Wikipedia Page.

2/22/2008 9:49:02 AM (New Zealand Daylight Time, UTC+13:00) #    Comments [0]  | 

 

Agile Professionals Network Auckland - 13 Feb 2008#

I recieved this from my contacts at the Agile professional network - a recently formed group to help promote the Agile cause.

The inaugural event of the Agile Professionals Network (Auckland) - Introducing Agile into ASB and Sovereign Liberty Case Study

Date: 13 February @ 5.00 to 7.30 pm
Venue: Auckland Club, 34 Shortland St, Auckland. (Business Dress Code)
Further details of the event can be found below.
To confirm your attendance please reply by email with your name and company details to:
rsvp@agileprofessionals.net by Friday 8 February

Introducing Agile into ASB John Barclay, Head of Group Human Resources, ASB

Agile Project management and Agile Development are often used in the same context. This session looks at how ASB have used both Agile techniques successfully within their organization.

ASB identified a need for greater transparency between the Project Manager and the Project Sponsor and looked at Agile Project management to help them find opportunities in this area.

ASB was attracted by the simplicity and power of Agile. They realized that the core values of openness, trust, honesty, courage and value were in line with their own and subsequently became the first New Zealand company to implement Agile Project Management company-wide and they have never looked back.

This session looks at how ASB have successfully transformed their company and talks about how ASB recognized that while Agile Project Management is a simple concept, it can be difficult to put into practice. A successful move in the Agile culture required commitment, ongoing support and mentoring for ASB Project Managers and Project Sponsors.

Sovereign Liberty Case Study Billy Miller, Senior Project Manager, Sovereign

Sovereign used an old data management system which had, over time, grown to several hundred spreadsheets. Since the policies were not linked to a central database, information was widely duplicated, inefficient and processing was labour intensive.

With staff morale and customer service suffering as a result of the outdated data management system, fast delivery of an effective solution was identified as one of the project’s key priorities. This emphasis on rapid deployment, coupled with the limitations of a strict budget meant the project was ideally suited to an Agile Development approach.

In the space of 14 weeks, using Agile Development Methods, Sovereign created a bespoke administration system (on time and budget) that was clean, automated, efficient and accurate. It reduced error rates and increased turnaround times immensely.

Map & Parking (Auckland Club)

There are 2 car parks that are handy. Chancery Car Park in Fields Lane which is just about opposite the Club and a 2 minute walk. The other is an open air car park in Fort Street, which is beside the Club building and there is an escalator up to the front of the building - the entrance to the Club is through the large wooden doors to the right and not the glass foyer.

About the Speakers

John Barclay, Head of Group Human Resources, ASB

The ASB group of companies has three principle operating entities; ASB Bank; Sovereign and ASB Group Investments. ASB Bank is one of New Zealand’s four main trading banks and has long been recognised as the best in customer service amongst its peer group. Sovereign is New Zealand’s largest life insurance company providing, life, trauma, income protection and health insurance. ASB Group Investments is number two in funds under management and funds under administration. The group employs over 5,500 people throughout New Zealand.

John joined the ASB Group in 2002 as the first Head of Group Human Resources to lead the development and implementation of Human Resources strategies across the companies. John leads the HR teams based in the operating companies supported by centralised services covering recruitment, HRIS, payroll, remuneration and reporting.

John’s background encompasses both line and HR management. He started his work career in finance moving into industrial marketing then general management of a fast moving consumer goods business. He had two years in executive recruitment followed by five years consulting in the design and implementation of organisational change before joining a telecommunications company as HR Director. His portfolio extended to include Property and then Information Systems Development. Immediately prior to joining ASB John was a Director in the Strategic Change practice of PricewaterhouseCoopers Consulting leading the team specialising in Organisational and Change Strategy.

Billy Miller, Senior Project Manager, Sovereign

A recent 'import' to NZ, Billy Miller has spent the last 15 years managing complex projects within equally complex organisations such as British Airways and the UK Government.

Although Billy has been fortunate enough to work alongside many contributors of well-known methods and frameworks, he has yet to find the silver bullet and prefers to 'mix and match', according to the risk profile and success criteria of any given project.

Billy would recommend project teams become familiar with DSDM as a delivery framework - especially for projects where time and cost is fixed and deliverables can be prioritised. Even in more traditional waterfall approaches, some of the tools taken from DSDM can be very effective in reducing the all important 'time to market'.

Billy has been with Sovereign for the last 18 months and is currently Programme Manager for their Online Programme.

2/8/2008 9:13:31 AM (New Zealand Daylight Time, UTC+13:00) #    Comments [1]  | 

 

Windows Server 2008 RTMs#

Interesting to see Windows Server 2008 has RTM'd. I've got a dual opteron machine I've built a few years ago and I'm itching to set up Longhorn on it. I'm particularly interested in the virtualization features and seeing how well they work on a MS x86-64 opteron platform.

Update: Excellent! The Hyper-V versions of Windows Server 2008 DataCentre, Enterprise and Standard are already released as a single DVD on MSDN. I'm downloading already J

2/6/2008 1:15:03 PM (New Zealand Daylight Time, UTC+13:00) #    Comments [0]  | 

 

Fronde loses 2.7 Million in first half year 2007#

It is with anguish that I read that Fronde has made a loss of $2.9 Million for the first half financial year of 2007. I'm not personally wanting to criticise Fronde, but it does give some idea as to the issues that have been facing at Fronde over the last year. I was certainly sold on the growth strategy when I took up the role of Principal Consultant at Fronde. I also see that Jim Donovan has coped some flack on his blog over the result. Although Jim is no longer the CEO of Fronde it is on his watch that this result has occurred. It's tough to deal with the issue as it's very personal and although Jim was the CEO, the board and the senior managers must also take some responsibility. However as hard as it is I'm sure Fronde will work through it and get better and stronger.

1/31/2008 6:16:44 PM (New Zealand Daylight Time, UTC+13:00) #    Comments [0]  | 

 

Choosing is Loosing - An "interesting approach" to IT Transformation#

Thanks to the latest IASA newsletter, I've been reading today an interesting article on IT Transformation from Information Week based around some comments from HP's CIO Randy Mott.

The best line is "Choosing is Loosing" - A comment specifically aimed at why incremental IT transformation approaches don't work.

As in the words of a colleague of mine: "It's a bit like taking 5 years to have a sex-change operation - not pretty!". The article is a great read strategy-wise. However I don’t think it completely reflects the IT situations we typically have in NZ with our smaller size. Draw your own conclusions!

1/30/2008 6:05:37 PM (New Zealand Daylight Time, UTC+13:00) #    Comments [0]  | 

 

Vodafone Poor Customer Service#

I've now been a Vodafone customer for more than 10 years. I've had personal accounts and corporate accounts with Vodafone going back to Bellsouth days. I've designed mobile solutions around the GPRS and 3G networks. I was there when Vodafone were using the mobile system architecture I developed for Tip Top as a major reference on how wonderful the GPRS network is for mobile applications when it was launched.

In short - I've always been a loyal customer and had generally spent a lot with Vodafone. Recently as readers of this blog know I've moved from Fronde to Mighty River Power (MRP). At Fronde when I joined I had my personal account moved over to the corporate account so I could keep my old number. Leaving Fronde I wanted to keep my old number. MRP gives out Telecom mobiles for staff. This left me with two options - either get a personal Vodafone account again (and end up with two phones) or port my number over to the new Telecom connection. I initially decided I wanted another Vodafone account and leave my MRP telecom mobile account separate.

So I went to a Vodafone store and asked what they could do for me. They proceeded to give me two brochures to read. I asked what deal they could give me on a phone as I didn't have a Vodafone phone after leaving Fronde. They rattled off the standard lines and standard offers. They didn't even bother asking me what my needs are or what I really wanted. The guy then tried to convince me the best Vodafone phones are Nokias. I said I was happy with my Vodafone 1210 previously and he told me he had tried all the phones and the Nokias were the best. Obviously thought I had no brain - the whole attitude was quite condescending. I can't say I was too impressed. So i walked out. I called up the call centre to see if they could do something for me (and get some better service). Similar type of story - told me to look at the website, no effort to help or understand what I wanted. Sounded like they just wanted me off the phone so they could answer the next call. Really disappointed.

So in the end I've decided to stuff having a personal account with Vodafone. I'm having my number ported over to my new MRP Telecom phone. At least the old number will still get me on my Telecom account. I'm surprised to see though it takes a week to get the number ported over. Given the recent number portability project, I'm really surprised this process is so slow. Having said that I will be getting an OKTA touch which looks like a fantastic phone/pda combination. If the comments on Geekzone are anything to go by I'm looking forward to my new Telecom phone.

Overall my treatment with Vodafone has been shambolic - disinterested, unhelpful and generally very disappointing. I also have another separate account with Vodafone which I think I might just move over to Telecom as well - in fact the telecom instore people have been hugely helpful comparatively with giving me some options. Coupled with the problems their new billing system has had I'm really not impressed from a customer perspective.

1/30/2008 11:10:12 AM (New Zealand Daylight Time, UTC+13:00) #    Comments [12]  | 

 

Simulate a windows service under ASP.NET using cache timeouts#

What a cool article – how to simulate a windows service under ASP.NET. What's novel is the solution the author came up with – using cache timeout!!! Robust and extendable - I really appreciate this type of "out of the box" solution thinking. Omar, want to come and work in New Zealand????

1/14/2008 5:16:52 PM (New Zealand Daylight Time, UTC+13:00) #    Comments [0]  | 

 

Leaving Fronde for Mighty River Power#

It's official! I'm leaving Fronde as a Principal Consultant to take up a Senior IT position at Mighty River Power as Manager of Enterprise Architecture. I'd like to take the opportunity to thank my family, friends and confidantes in the IT industry for helping me with my decision – I'm sure I bugged some of you far too many times asking for advice. Thanks lads and ladies - Bronwyn, Adam, Jon, Scott, Mark to name a few!

I had been thinking for a while about moving out of services. My thoughts were that I wanted to concentrate on a single environment and strategy to drive a longer term plan than what I had experienced as a Principal in services in recent years. During this time of contemplation the opportunity with Mighty River Power came up and I've taken the bull by the horns and decided to jump in. My first day is the 21st of Jan 2008.

1/14/2008 3:33:02 PM (New Zealand Daylight Time, UTC+13:00) #    Comments [11]  | 

 

WLAN Standards Article#

I was just catching up on WLAN standards as I'm wondering what the best standard is for my upgraded WLAN at home. I ended up came across this well written resource on about.com on WLAN standard. It explains all the standards, the history, the pros and cons and is quite up to date. Useful!

12/22/2007 4:50:57 PM (New Zealand Daylight Time, UTC+13:00) #    Comments [1]  | 

 

Zune 2 First Impressions#

Okay, a very quick note on Zune 2 first impressions - IT ROCKS! WOW! More on this later once I've played more, but I'm really impressed with this device. Very very impressed!

12/20/2007 10:30:55 AM (New Zealand Daylight Time, UTC+13:00) #    Comments [2]  | 

 

No hobbits for Gianpaolo #

Since Gianpaolo blogged me blogging/recording him I thought I'd do the decent thing and blog him back. Must be something to do with the state of my mind today J Oh and hobbits – yes hobbits are relevant to this post…!

12/17/2007 3:42:44 PM (New Zealand Daylight Time, UTC+13:00) #    Comments [0]  | 

 

Zune 2 on the way to me#

Although the Zune 2 is not available in NZ, I've managed to score one of these devices. According to UPS it's already landed in NZ and hopefully being sent to me shortly. I previous had an opportunity to get the original Zune but it really didn't tickle my fancy. The Zune 2 looks good, finally comes in black, is small and has a whole host of features that make it worthwhile. It's interesting to note that's it's receiving a lot of positive press for being a real iPOD contender. I'll post more once I've played with it. Otherwise, here are some interesting links on the Zune 2 I've been reading in my lunch hour:

Five things Microsoft did right with the Zune 2 (The comments from Apple Fans and Anti Apple Fans make interesting and funny reading!)

Walter Mossberg's Review of the Zune 2

Wired Zune 2 Review

Gizmodo news on Zune 2

Some design speculation on the "Zune 3"

Zune 2 FAQ

Zune 2 versus iPOD comparison charts

Paul Thurott Zune 2 Review (A lot of good history on the Zune here).

12/17/2007 3:37:45 PM (New Zealand Daylight Time, UTC+13:00) #    Comments [0]  | 

 

Coffee - Yes it's strategic!#

Okay, I guess this is slightly off topic for this blog but it's strategic for me!

Check out my post on the "Lukardo" (AKA as a Frontado). A coffee creation i had the pleasure of "refining" (rather than strickly creating) recently. 

12/13/2007 1:45:10 PM (New Zealand Daylight Time, UTC+13:00) #    Comments [0]  | 

 

ARCast 05 – Software plus Services Posted#

Over on ARCast NZ, I've just published a podcast with Gianpaolo Carraro on Software plus Services from an Architecture perspective. The talk covers the following topics plus more:

  • What is the difference between "Software plus Services" and "Software as a Service"
  • Explore the different audiences of S+S/SaaS: Builders, Hosters and Enterprise Consumers
  • Explore the focus of many SaaS providers around purely being web based applications
  • How Microsoft technologies aid S+S initiatives
  • The significance of SOA to S+S/SaaS

Gianpaolo is the director of Architecture Strategy at Microsoft and focuses on thought leadership and best practices around various architectural trends such as SaaS/S+S and SOA.

ARCast | SaaS
12/13/2007 12:56:22 PM (New Zealand Daylight Time, UTC+13:00) #    Comments [2]  | 

 

The Seven Fallacies of Business Process Execution#

An excellent article on the InfoQ on the The Seven Fallacies of Business Process Execution. This article demonstrates and discusses many of the issues with Business Process Execution models. Clearly after many years of promise from the vendors we have yet to see seamless execution based on analysis models. The discussion around the mismatch between BPMN (the Business Process Modeling Notation) and BPEL (the Business Process Execution Language) is particularly interesting.

12/10/2007 4:06:34 PM (New Zealand Daylight Time, UTC+13:00) #    Comments [0]  | 

 

PDC 2008 is announced#

Following the canning of the PDC 2007 this year, it has been announced that PDC 2008 will in October 2008. I personally went to PDC 2003, but did not manage to get to PDC 2005. For those who don't what PDC is it's the "Professional Developers Conference" for Microsoft Technologies. Don't let the rather misleading name fool you, as much as there is a developer focus it's also focused heavily on architects and future planning. PDC is completely different to the Microsoft TechEd conferences as it focus on the future roadmap of Microsoft technologies (often years into the future) and focuses on demonstrating working prototypes. In PDC 2003 I got my first copy of Vista (Then called Longhorn) with working versions of all the current .NET 3.0 framework including a then working prototype of WinFX. I was completely blown away at that point with the technology Microsoft had planned – and as we know Microsoft took another 4 years to fully release Vista. So that gives you a taste of the type of information you're going to get wind off. I hope to be there!

12/10/2007 9:02:11 AM (New Zealand Daylight Time, UTC+13:00) #    Comments [0]  | 

 

Focusing of the Blog (Strategy, Architecture, Governance & Technology)#

Not that I'm changing things drastically but I'm focusing my blog a bit more on the what the "newish" titles says: Strategy, Architecture, Governance & Technology. Most of the topics are/will be focused on doing good IT (Strategy, Architecture and Governance) and the interesting technologies that either align with this or just generally catch my attention. Hopefully most of my recent postings have already been consistent with this.

I'm also thinking about moving blog platforms. Currently I'm running this on the .NET 1.1 of DasBlog. I like the control I've had with this software but it is starting the lack a few features. Any suggestions from any other bloggers out there? I'm open to either a hosted offering where I can use my own domain cheaply or changing blog software on my machine. The key requirements are as many useful web 2.0 blog features as possible and the ability to easily migrate all my existing posts.

12/7/2007 9:54:03 AM (New Zealand Daylight Time, UTC+13:00) #    Comments [0]  | 

 

Movember Fun#

Slightly offtopic from this blog, but if your interested have a look at my personal blog for my results of movember here and some more movember fun and games here.

12/3/2007 11:39:09 AM (New Zealand Daylight Time, UTC+13:00) #    Comments [0]  | 

 

Jim Webber, MEST and SOYA#

I must say, InfoQ is doing a really good job of covering enterprise development with plenty of interesting articles on SOA. There is a really good interview from Jim Webber from Thoughtworks (The same company Martin Fowler works for these days). He talks quite a bit about MEST (Message Exchange State Transfer) and an useful "standard" to support MEST called SSDL. The main jest of SSDL is that it is a replacement for WSDL (Web Services Description Languages) based on SOAP that gets you out of the Request/Response hell that WSDL creates. SSDL allows you define much more complex web service interactions such as sending two requests to a web service and get 5 responses back. It's also interesting to note that there is a SSDL open source implementation done by Patric Fornasier of National ICT Australia as a research project called SOYA. It's built on top of Windows Communication Foundation and looks very interesting. Suffice to say I'm going to be be playing a bit with this shortly.

The interview with Jim can be found here: http://www.infoq.com/interviews/jim-webber-qcon-london

More on SSDL can be found here: http://www.ssdl.org/

Lastly, you can find SOYA here: http://soya.sourceforge.net/

11/21/2007 4:29:25 PM (New Zealand Daylight Time, UTC+13:00) #    Comments [1]  | 

 

Telelogic offers Carnegie Mellon certified Enterprise Architect program#

Interesting to see that Telelogic is offering a Carnegie Mellon certified Enterprise Architects program in this part of the world. The program consists of three courses (and I imagine some certification) to end up becomming a Carnegie Mellon certified Enterprise Architect.

Looks interesting, but certainly a big dent in any training budget.

11/21/2007 11:55:15 AM (New Zealand Daylight Time, UTC+13:00) #    Comments [0]  | 

 

Cool comments from Mark Carroll#

Some cool comments I really appreciate from Mark Carroll on the recent ARCast I did recently with Ron Jacobs. Mark Carroll for those who don't know is the Architect in Microsoft’s Developer and Platform Strategy group here in New Zealand.

11/15/2007 3:01:55 PM (New Zealand Daylight Time, UTC+13:00) #    Comments [0]  | 

 

Poaching Talent (or managing talent more effectively)#

It has been a interesting week for articles on Computerworld I must say. It's been a while since I read it mainly because I've been very busy on a customer assignment and I was in recent times a little disappointed at the accuracy of some of the reporting. So I'm certainly finding some of the more controversial articles quite interesting this week.

Another one that stands out is this article on Poaching Talent, profiling comments on Simpl's CEO Bennett Medary's new Blog. The article quotes some interesting comments such as:

Medary says "vendors with the deepest pockets target and 'buy' specific talent required for immediate deployment to meet new or unfulfilled commitments. This often has the secondary effect of wounding the competition (and their customers) — killing two birds with one stone.

"Neither response is good for the industry or its credibility with customers!"

In a remark that appears to be targeted at Gen-i he comments: "Vendors with 50 - 60 vacancies each month do not have time for graduate programmes and other long term training/recruitment approaches! We have had a number of key staff specifically targeted by one large vendor recently, and my industry colleagues assure me that we are not alone."

Medary concludes offering to sign mutual non-poaching clauses with anyone "and publish who is and who is not willing to do the same".

Signing non-poaching clauses is no solution in my book. I think companies (and this is not targeted at Simpl) have to think seriously about how they look after and develop their staff. Medary starts to hit it on the nail with the comment "Vendors with 50 - 60 vacancies each month do not have time for graduate programmes and other long term training/recruitment approaches". I think this is exactly right - IT services companies must be putting in plenty of time and effort in keep staff by developing them. I think as long as someone is getting good money and good development then most people generally don't leave where they are working. Me personally I've found many of the large NZ SIs I've worked at are actually quite poor at growing peoples careers or they only do it with a small "key" subsection of their staff.

My experience as a manager in this industry is that if you don't provide challenge for good workers they will end up leaving for challenge somewhere else. When I ran the Microsoft practice at Optimation this was one of my primary concerns - get good work for people that’s a bit of out the box and make sure people have specific tailored career development programs for the individual. It's definitely no use taking a once size fits all approach. One tool I used quite a bit was learning profiling - i.e. working out the ways people learn knowledge. I figured that if I could work out how people learn, then I could probably work out a good development program. Some examples of this practically: One team member who learnt by working on the job doing super challenging customer work and had no patience for training and another one who liked solid work, but preferred structured training courses as he typically could apply better if he had the underlining theory drilled into him. As you can imagine I put together quite different development programs for each person.

A wise man in this industry once taught me that when people come work for you that if you develop them for their life careers then they probably will want to stay working with you for a good while. I truly believe this from firsthand experience and I honestly believe this is the best way to stop poaching. Oh and share options don't hurt either not that any System Integrators in NZ have caught onto this.

11/14/2007 8:34:00 PM (New Zealand Daylight Time, UTC+13:00) #    Comments [0]  | 

 

Drury disputes US analyst’s take on SaaS#

Knowing Rod, knowing what Xero is up to and knowing that SaaS is still proving to be a hard sell to many people, I find this Computerworld article very interesting where Rod disputes a US analyst’s take on SaaS. The analyst recently visited New Zealand.

Personally I generally agree with the Analyst's take on SaaS. It is still a low priority for larger firms in general and I still think SaaS is mainly stuck in the SME segment. Certainly my reading in New Zealand at the moment.

I personally think the SaaS movement will just end up forcing two things:

1. Dominant software sector incumbents to provide low cost/opex offerings (Watch the SaaS start-ups sweat when that happens)

2. More software gets offered as a web solution in addtion to desktop solutions. I think Google is probably the best model for this at the moment. They have really excelled in this area. It reminds me in the late nineties when Oracle was rabbiting on about thin clients and the end of Microsoft's dominance in software commodities. Well it still hasn't happened and Google still hasn't made it happen it despite producing some very good SaaS software. The interesting things to watch are the fact the Microsoft is investing big time in software frameworks that provide high useability on the internet. You can bet your bottom dollar they are hedging their bets and co-developing all the future products using this technology.

14-Nov: UPDATE FROM ROD (From Comments): "The article in computerworld did not accurately reflect the discussion. I agreed with Ken on many thing sand he agreed with the potential of SaaS especially in the SMB space".

Interesting comment from Rod there - Funny how computerworld distorted things! Rods comments sound much more like what I'd expect.

SaaS | Xero
11/13/2007 4:06:11 PM (New Zealand Daylight Time, UTC+13:00) #    Comments [4]  | 

 

Another ARCast is up - Ron Jacobs and Test Driven Development#

I've posted another architecture podcast (ARCast :)) on www.arcast.co.nz - this one is a recording I did with Ron Jacobs as part of his recent trip to New Zealand.  You can find the specific entry here or go straight to the podcast feed.

11/13/2007 2:20:39 PM (New Zealand Daylight Time, UTC+13:00) #    Comments [0]  | 

 

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